Crystal Ball Installation
- Make sure you exit Microsoft Excel before you begin the installation
- Download Crystal Ball from the appropriate link below:
- 64-bit Crystal Ball (Recommended)
- 32-bit Crystal Ball
- Extract the Crystal Ball files from the .zip file.
- Open the unzipped folder and cllick on CrystalBallSetup. This will walk you through the installation.
- Open Crystal Ball.
- This program comes with a 15-day trial.
- Open the unzipped folder of crystal ball and click on Crystal Ball text file and copy the serial number.
- Click on the ACTIVATE LICENSE button at the bottom of the Welcome Screen that appears after you launch Crystal Ball. Enter the Username: Duke University and paste the Serial Number into the licensing dialog box.
Always open crystal ball then it will open excel.
If you need technical support contact us at help@fuqua.duke.edu or 919.660.7878